Last updated: 19th April 2022
What do we do with your information?
When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address and telephone number.
If you send an enquiry through our contact form or send an email to our email accounts then we collect the information you give us such as your name, address, email address and telephone number. This information is stored for the purposes of assisting you with your enquiry.
When you contact us by email or through our website, we store your information in our ecommerce software, our email service and by paper where necessary. When you buy something, your information is stored on our ecommerce platform. We chose these systems partly for their commitment to security.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at email@example.com.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only if it is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
You can set your internet browser not to accept cookies. However, in a few cases some of our website features may not function as a result.
Cookies are a way for websites to store and retrieve information on a web browser. First party cookies are set by this website to personalise and improve the overall experience for users without storing personal or sensitive information.
Third party cookies are those that are set and used by other sites (such as Google, Facebook or other social media websites) to measure statistics on how people find and use this website, display adverts or add social sharing features.
Information collected in this way is aggregated and anonymous. For further information visit https://www.allaboutcookies.org/
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.